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About us



ABOUT US

Our Story

PropelPal™ started operations in 2018. After many years of operating in the field of e-commerce, we realized the need to express individuality, the need to express love with unique gifts, meaning, personalization is becoming a trend. PropelPal desires to bring happiness and joy, through useful and meaningful items, especially personalized merchandise based on individual features, which will be a sole gift for you and your beloved.

We created the PropelPal with the shopper’s perspective in mind. We wanted to offer an online store that would require no idea-creating skills or design experience. We keep it simple, so shoppers can just choose amazing designs that reflect their own interests. You can get online, showcase your personality, or even add your own name/image on the products right away.

After seeing an increased need for personalization solutions, we developed our own customer insight researching team in the USA and designing team from Vietnam. Our aim is to create the best ideas and designs on Print-on-demand products.

Today, we are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. Everyone deserves good products and services, and we’re excited to see how you are happy with this.

Our Future

For PropelPal, every product we create is not just a work of art, but also a commitment to our social and environmental responsibilities. We are proud to announce that, in the coming year, PropelPal will officially incorporate recycled and sustainable materials into our production processes. Eco-friendly inks, recycled fabrics, and waste-reduction strategies are the first steps in our journey towards sustainability.

But our vision for a green future doesn't stop with our products. We also want to create a shift in our customers' consciousness. With every order we send, we include a message about the importance of environmental protection, from reducing consumption to supporting recycling and conservation initiatives. Every product from PropelPal is beautiful not just in appearance but also in purpose.

To further this mission, PropelPal is also committed to partnering with shipping carriers that have carbon reduction strategies and exploring environmentally friendly packaging solutions. Every step we take is aimed at reducing our impact on our Earth.

Join us in welcoming the new dawns of a sustainable POD industry era. When you choose PropelPal, you're not just selecting a product; you're choosing a greener future for the next generation. We believe that together, we can create wonders, for a world that is not only beautiful on the outside but also on the inside.

Together, we will make this world a better place.!

Our Promise

At PropelPal, our promise to you is simple: exceptional products backed by exceptional service. We're not just printing designs; we're crafting experiences, memories, and moments. Thank you for allowing us to be a part of your life's journey.

Personalization at Its Best: Every item we create is a testament to the uniqueness of your story. We promise to provide you with high-quality, personalized products that reflect your individuality.

Quality You Can Trust: From the materials we select to the printing process we employ, our promise is to never compromise on quality. We ensure every product that leaves our workshop meets rigorous standards.

Customer Satisfaction: Your happiness is the cornerstone of our business. We promise to go above and beyond to ensure you're delighted with every purchase.

Sustainable Practices: We pledge to do our part for the planet. Our promise includes continuously seeking eco-friendly materials and processes to reduce our environmental footprint.

Innovative Design: Our team of talented artists and designers are dedicated to bringing you the latest trends and timeless designs. We promise creativity and constant innovation in all our offerings.

Timely Delivery: We know you're excited to receive your products, and we promise to work diligently to get your personalized items to you as quickly as possible, without sacrificing quality.

Our Culture

PropelPal is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth. We are accepting résumés on a rolling basis from motivated individuals who are interested in working in the e−commerce industry.

At PropelPal, we pride ourselves on delivering quality. Especially quality service to each and every one of our customers. When you decide to buy from us, we make a commitment to you to deliver quality at every moment, Once you are our customer you are part of the PropelPal family. Just like family, we like to spoil our customers. So not only are our products and service top-notch, but once you’ve joined our family keep an eye out for VIP deals delivered straight to your inbox. Show your love some love!

We understand that ordering online can be daunting and we want to make sure you know we are here to help from start to finish. 

  • All of our payments are processed through PayPal & Stripe for full protection at your end.
  • We also have a 30 day money back guarantee along with a full resolution process in place should you change your mind or should any issues arise with your order.
  • We have over 3,000,000 happy customers and would love you to join them!

 © 2024 PropelPal™.

Business Office: 41 Flatbush Avenue, New York, NY 11217

If you have any question please Contact Us

PropelPal