Please note:

1. More than 97% of packages will arrive on schedule. However, there are occasional instances where a delay in delivery time is caused by severe weather conditions, foreign customs, or an incorrect address. Do not hesitate to contact us if you find yourself in this situation.
2. Send your request to the Modify or Cancel Order Center if you'd like express shipping.
3. For modification orders, the production time is expanded 1-2 days.  
4. For orders delivered at the PO box, please include the zip code plus 4 or 5-digit in your order shipping address.
5. A tracking will be emailed to your email when your order is prepared to be dispatched so you can track it all the way to your house.

6. Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.

7. Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

 

Customs policies vary widely, and some countries don't charge import fees for shipments but some others will. Tax is not included in the price on our website, which meansyou may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. 

Carrier Contact Information 

Shipping carrier: USPS, DHL, EMS, Local Post...

Orders are processed when the payment is accepted.

Important: The national carriers will use regional carriers to deliver your package when the package arrives at the destination country. When this happens, please contact them or us to get accurate information about your shipment.